How does GPS price pickups and deliveries?

GPS Transportation has a standard delivery rate based on location. For pricing and schedule information, please see the
route schedule HERE

For more information, please fill out the contact form HERE or email us at info@greenparcelservice.com and our team will get back to you promptly.


How do I place an order with GPS?

Go to gpsorders.com and create an account. For information on how to “Create an Account” please see the FAQ HERE

Once your account has been created, GPS will verify your account and then you will be able to place orders. You can request single orders entries or multiple orders at one time through our bulk order upload. For single order entries, select new order from the menu and place an order. For bulk orders uploads, select new order from the menu, download the excel file, add orders to file, save and upload file to website then submit orders. For more information, please see the FAQ for “How to Place Orders” HERE


When should I submit my request for transportation services?

You may submit requests up to 4pm on the day prior to the requested pickup date. For example, all pickups for Tuesday must be submitted by 4pm on Monday.


How do I manage my orders in the GPS order management system?

Once you have successfully placed an order, the order will now be viewable in your “My Orders” tab with an order ID number, your destination name and address. If you need to edit your order, please select the order ID and update the order. For more information on “Managing an Order” please see the FAQ HERE


Does GPS offer same day pickup and delivery?

No, GPS does not offer same day pickup and delivery.


What is a transfer manifest?

A transfer manifest is a shipping document built in METRC, required by the state, in order to compliantly transfer of cannabis and cannabis products from one licensed facility to another. A manifest must be present and accurate at the time GPS comes into possession of your order. Any inaccuracies must be addressed and corrected to remain in compliance.


How do I add GPS as a transporter on a manifest?

To add GPS on a manifest, add an additional transporter to the manifest and select GPS Transportation,
LLC (406R-00008 or 406-00005) as the transporter.


Does GPS offer warehousing options?

Yes, GPS offers warehousing options for all its customers.


What is a layover delivery and how do I include it on my manifest?

A layover delivery is a type of delivery that allows GPS to warehouse your product for up to 7 days at our secure facility. A layover delivery must be added to the manifest to compliantly transfer product. To do this, select GPS Transportation, LLC. as the transporter on your manifest (406R-00008 or 406-00005) click the “layover” button, and include a date range that incorporates the day of pickup or drop-off and the projected date of delivery.


How do I know when something is going to be delivered?

GPS utilizes a weekly route schedule which is communicated with our customers. Customers can request preferred delivery dates and GPS will do our best to meet those preferred dates. To see our weekly schedule, please see the link HERE


How do I know when something is going to be delivered?

GPS utilizes a weekly route schedule which is communicated with our customers. Customers can request preferred delivery dates and GPS will do our best to meet those preferred dates. To see our weekly schedule, please see the link HERE

For more information about our schedules, email us at info@greenparcelservice.com or call us at (303)
632-8772.


When will GPS send over driver and vehicle information for my manifest?

Once you have successfully placed an order, the order will now be viewable in your “My Orders” tab with an order ID number and your destination name and address. At that point, GPS will approve the order and confirm the pickup and delivery dates. Once the order has been approved, you will be able to see your manifest information listed in your “My Orders” tab on your dashboard.


Does GPS require shipping labels for delivery?

Yes, GPS requires shipping labels for all deliveries.


How should I properly label my packages before sending them out for delivery?

Once an order had been approved in the order management system, you are ready to print labels for your deliveries. Please see the FAQ for “How to Print Labels” HERE


How does GPS transport temperature sensitive product?

GPS uses restaurant grade cooler bags that are stocked with ice packs to keep all products cool.


What happens if my product is rejected?

If your product is potentially going to be rejected, a GPS driver will contact you to try to rectify the issue. If the delivery issue is unable to be rectified, and the order is rejected, the GPS driver will have the manifest signed on the rejection line and bring the product back to the GPS warehouse. GPS will then return product back to you, typically in less than 48 hours.


What happens if the terms are incorrect on my invoice?

If the terms are incorrect on your invoice, the GPS driver will call the vendor to approve payment terms.


GPS Policies

Cancelled Pickups

No, GPS does not charge for cancelled pickups as long as GPS has been notified at least an hour prior to
the driver showing up for pickup.

Missed Pickups

Yes, if a GPS driver attempts to make a pickup and the delivery has been cancelled without notifying
GPS, the vendor will be charged a missed pickup fee of $20.

Cancelled Deliveries

GPS charges for cancelled deliveries if we attempt to make the delivery prior to being notified of the
cancellation. If we have not attempted delivery, there is no charge.